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Author Topic: Free Reed Problems?  (Read 5995 times)
Mister Keith
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« on: June 25, 2010, 03:53:03 PM »


Has anyone had any problems with Free Reed at all?

A couple of months back, I splashed out on the "Fairport unConventional" boxset.  I've since contacted them 4 times because there was a missing item and they're just ignoring me now.

Any suggestions???

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Chris
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Errrr....where's me beer?


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« Reply #1 on: June 25, 2010, 03:55:14 PM »

I think one of the owners is a member here?
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Mister Keith
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« Reply #2 on: June 25, 2010, 04:13:00 PM »


A-ha!

If so, and you're reading this, can you PM me or something?

Thanks.
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Poor Will (Bill)
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« Reply #3 on: June 25, 2010, 06:17:51 PM »

I recently had a problem when some of the CDs in "UnConventional" started skipping. Free Reed were brilliant, they replaced the disks within days.
It doesn't seem like them to ignore a customer.
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In the words of the Zen Master " Don't just do something, sit there"
arie
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« Reply #4 on: June 26, 2010, 01:44:59 AM »

A customer maybe not, but years ago I've send them my original reel-to-reel tape I made of some radiobroadcasts of concerts containing both John Kirkpatrick & Sue Harris and one by their band Umps & Dumps. To be used for a John K. boxset that in the end never saw the light of day.
Never saw that reel-to-reel again either in spite of initial promises that I would get it back.
Often wrote in to inform about it, but ignorance was all I got
I gave up, but will never send an original again to anybody without making a digital copy.
Better still, I'll send the latter
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Chris
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Errrr....where's me beer?


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« Reply #5 on: June 29, 2010, 09:19:40 AM »

I've just pm'd Keith with Nigel Schofield's email address - he is not a member here after all.

Anyone else, just ask me....
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Mister Keith
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« Reply #6 on: June 29, 2010, 09:24:01 AM »


Chris - thanks for this.  I've e-mailed Nigel direct.
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Mister Keith
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« Reply #7 on: July 16, 2010, 04:08:59 PM »


Problem resolved.

 Smiley

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