The Boots box set

[GubGub (Al)]

Replacement disc just hit the doormat along with a Wishbone Ash disc that also needed replacing.

Nothing here.  Does anyone have a direct contact there, please?

This is the lady I dealt with and mine has also arrived. Alice@snappermusic.co.uk

I hope that helps.

No sign of mine yet. Ironically.

Did ayone else use the webform to request it?

This might be the reason.  Drop her a line:

"Hi David

Thanks for your message, I know why this is.

We unfortunately asked people to message us without knowing that our messaging system was broken (dreadful timing!) it is now fixed, however all earlier messages were lost.

I will get this in the post to you today. Please feel free to let people know that if they haven't heard from me or received a disc that they will need to resubmit their details.

 

Thanks

Alice"

A comedy of errors.

Without the comedy bit.

[steve-n]

Hopefully, Alice will be "Willin" to help....
Sorry!
Steve

[Jim]

Thanks for the update re the box set disc.
I've just tried again since I've heard nowt since my initial message and I assume it was among the legions of the lost
So fingers crossed.

[John From Austin]

I got a lovely apology and prompt reply when I reached out directly to Alice via the email link provided above. I encourage others to do the same.

[PaulT]

I emailed Alice late yesterday afternoon, received a reply this morning to say disk would be posted today. If her company has an "employee of the year", she's got my vote.!

[Jim]

She e mailed me back straight away and has bunged the replacement in the post, for which many thanks
Thanks, for the years up, chaps

[Jules Gray]

Thanks, for the years up, chaps

I'm starting to really enjoy Jim's autocorrect. It has a poetic sensibility.

Jules

[Jim]

Thanks, for the years up, chaps

I'm starting to really enjoy Jim's autocorrect. It has a poetic sensibility.

Jules

If I’ve managed to raise a smile then my time here has not been wasted

🤣🤣🤣

[PJayBe]

I got mine because I mentioned it when requesting a replacement Wishbone Ash disc.  She said they hadn't got my FC request, but bunged them both in together.

[davidmjs]

Mine arrived today.  Pinky and Perky can rest easy...

[Graham B]

I emailed Alice on Monday afternoon and got a reply 6 minutes later to say she had put the replacement disc in the post to me.
It arrived in Wednesday's post (yesterday).

What fantastic service.

[davidmjs]

I emailed Alice on Monday afternoon and got a reply 6 minutes later to say she had put the replacement disc in the post to me.
It arrived in Wednesday's post (yesterday).

What fantastic service.

She was very helpful and efficient so yeah, I was very pleased too.  The original contact though was always flawed with Colin H telling us not to bother them etc etc.  Unless one has some engagement you simply don't know your issue has been dealt with, and - surprise, surprise - all these ones hadn't.  

Fwiw, I think it's pretty disingenuous that there are many copies out there in the real world with most people entirely unaware that there was a significant issue with what they're listening to.  I guess you can take that in a number of ways but selling boxsets with an item that has been replaced (for some) seems wrong to me....

[PaulT]

Mine's arrived!

[Jim]

Mine's arrived!

So did mine😎

[John From Austin]

I got my replacement CD a few days ago in the U.S. I'm pleased by the resolution of matter.

[GubGub (Al)]

I emailed Alice on Monday afternoon and got a reply 6 minutes later to say she had put the replacement disc in the post to me.
It arrived in Wednesday's post (yesterday).

What fantastic service.

She was very helpful and efficient so yeah, I was very pleased too.  The original contact though was always flawed with Colin H telling us not to bother them etc etc.  Unless one has some engagement you simply don't know your issue has been dealt with, and - surprise, surprise - all these ones hadn't.  

Fwiw, I think it's pretty disingenuous that there are many copies out there in the real world with most people entirely unaware that there was a significant issue with what they're listening to.  I guess you can take that in a number of ways but selling boxsets with an item that has been replaced (for some) seems wrong to me....

And indeed that there remains a fault on a different disc that Colin can't even be bothered to admit is a fault when it is easily verifiable from other sources.

But yes, hats off to Alice for the cheerful, friendly and efficient way she has dealt with this when she must have been inundated.

[davidmjs]

And indeed that there remains a fault on a different disc that Colin can't even be bothered to admit is a fault when it is easily verifiable from other sources.

Yep.  It's not massively impressive, is it?  I do find it bizarre that there is so much of this around.  There are problems with most of the big boxes - Caravan, Wishbone Ash etc etc etc.  When so much creedence is given to the engineers and the people that work on these things, it's mind boggling when somebody doesn't notice.  I think this with books as well - the editorial system seems to not really exist any more.  Basically, people don't want to pay other people to check their work.  Everybody makes mistakes.  But that's what editors and the like are there for so that by the time the book or whatever is released those mistakes are minimised.  Not any more...

[ThomA]

Still no thoughts on the strange disembodied voice saying what sounds like "grammar" at the start of Meet On The Ledge on Disc Eleven?

I know this will get lost in Cropredy news but as to your question, it sounds like a glitch of some kind. If I had to guess on a voice, it sort of sounds like the sort of little vocal squibs Maart did, for example on The Card Song.

I'm loving the set and will write about it in detail at some point, but for those who have it, what may I ask happened to Fiddlextix, on disc 9. This performance is on video from the It All Comes Round Again documentary in 1987, and identically was on the Third Leg bootleg. This version on the box has a completely out of place middle section, crowd noise, and seems completely wrong. Anyone else notice? Anyone else have an explanation as to the why...perhaps some weird BBC mashup attempt?

I need to go back and listen to this again as I didn't notice it first time through but Fiddlestix does not appear on my copy of The Third Leg, which is the CD, so I can't make any comparison. Was it only on the original cassette? I did make a digital copy of my VHS of It All Comes Round Again so I will try and find it on there later.

I have now mnaged to do a direct compare with the It All Comes Round Again performance and oh dear! It sounds like another BBC tape foul up. As far as I can tell the final section of the track has somehow been duplicated over the middle section so there are two different portions of the track playing at the same time until it resolvejust before the final section plays again. It is a mess. Does anyone dare tell Colin H? I don't think I want to open that can of worms again.

I might just substitute my It All Comes Round Again rip or try and do an edit.

Been taking my time with this set and just got around to this. Good Lord.

The nicest thing you can say is that this offers proof that DM is a masterful timekeeper - two portions of the same performance laid one on top of the other, and he mostly remains steadfastly in place.

But what a mess. Best guess is that someone loaded this song into an audio editing program like Audacity with the intention of editing the middle out, then changed their minds but forgot to turn the fader down on the edited section they'd copied in.